Monday, August 18, 2025

Why Isn't Cyber-Security Fatigue a Household Term?

It seems that the term "cybersecurity fatigue" has been in use for a decade, if not longer. However, it also seems that in all that time the term has been used mainly by experts on the subject of cybersecurity in specialist publications--mostly in reference to cybersecurity professionals. All this implies that it has yet to reach the mainstream press, even though one would think it very relevant to the mainstream, and likely to get a strong reception there, given that this long ago became a problem not just for professionals, but also for the world's billions of non-specialist, non-professional computer users. After all, barring those who leave dealing with "tech" to others (like old retirees who can rely on helpful younger relatives), users of "technology" find themselves constantly coping with highly involved demands as they go about their computer shopping (Buying your new Windows 11 PC, did you make sure it has TPM 2.0? Did you make sure of which build of Windows 11 it had, that it wasn't the 23H2 build which will be cut off from support about the same time that Windows 10 is so that with just that build, if the upgrade doesn't take, which is not a negligible risk, you'd be no better off than if you stuck with Windows 10?), ceaseless updates, any and every one of which might brick their computer (the "experts" never acknowledge that, somehow, but everyone knows it happens because so many have been through it), and when things go wrong as they constantly do, forcing a stop to their life to engage in the umpteenth round of "troubleshooting" in which they spend hours and hours and hours going through trial-and-error procedures apparently written by and for idiots ("Update your drivers" they say. Can anyone remember the last time this worked for anybody?) as they fear that they have lost their computer for good, and will have to undergo the nightmare experience of getting a new one, again, and starting with it from scratch--all as, even doing everything right, without the machine on the fritz, they may have got to the point where they approach every login with dread, whether because the anti-virus program may well have missed something (there's always that under 1 percent chance), or the tortuousness of the wretched multi-factor authentication procedures (better have your cell phone on), or the fear of mistakenly opening an e-mail they shouldn't (and they get so much e-mail, no matter how clean they keep their noses, or how high they turn up their spam filters), or some other unknown unknown getting them (because there is always something new to be afraid of, the media makes sure to scream that in their faces at a volume of 130 decibels).

Why don't we hear more of all this in the mainstream? The plain and simple reason seems to be that there is no way of bringing up the issue without pointing out the reality that Big Tech has, from the standpoint of security, created a horrible mess that it has not the least interest in fixing (indeed, it is relentless about making it worse with every one of those updates and their installation of ever more privacy-violating features; no, we don't want your damn cloud services, no we don't want "ads relevant to us," we want to NEVER SEE ANOTHER [EXPLETIVE DELETED] AD AS LONG AS WE LIVE), as they have left the ordinary user to cope with the situation or not--and making accusations against Big Tech is something that business-owned, ad-selling, flak-fearing and generally "elite tool" Mainstream Media just doesn't do. It much prefers to live down to the lowest expectations any intelligent individual has of it by giving the public a narrative about "personal responsibility" which, completely oblivious to the existence of any such a thing as a "systemic failing," hold that it is up to you, you, YOU! as an individual to look after yourself as best you can, for after all no right-thinking person would imagine any other course, would they? ("Don't blame other people for your problems," adults tell one in childhood in severe tones, and many mindlessly adhere to the teaching even when other people are very clearly to blame for their problems.) They also hold that you can best do that by dutifully heeding the prescriptions of so-called experts--who may as well be in a different universe where their understanding of what is practical or even possible for the non-specialist individual whose time, money and energy are limited, and indeed appear utterly indifferent to the fact that most people get computers in order to use them rather than spend their whole lives servicing them, such realities being far, far beyond their vaunted "expertise."

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